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Google Workspace Productivity and Collaboration

Email, files, documents, meetings and everyday workflows

Introduction

Why this course

A two-day practical introduction to everyday collaboration with Google's email, calendar, file and document tools. Use a prepared team scenario to organise information, collaborate on documents, plan meetings and collect simple form responses.

Personal Google accounts and organisation-managed Workspace accounts have different controls and entitlements. Shared drives, meeting features and administration topics are demonstrated only where the arranged edition, permissions and policies support them.

Learning outcomes

Organise email and calendars using selected search, scheduling and sharing features.
Create, organise and share files with an appropriate access level.
Collaborate on documents, a small spreadsheet and a presentation using comments and history.
Use available meeting, task, note and chat tools in a bounded team workflow.
Create a simple form and explain introductory account, privacy and administrator responsibilities.

Prerequisites

Basic computer, browser and email literacy.
An arranged Google account and access to the applications used in practice.
Organisation-only controls are demonstrations; administrative privileges are not required.

Training outline

2 modules

01Day 1 — Accounts, Communication and Shared Documents1 topics

Account Types and the Workspace Environment

Overview of the Google Workspace ecosystem
Subscription tiers and included apps
Google account types and management

Gmail and Calendar

Advanced inbox organization (labels, filters, categories)
Available assisted writing, search operators and email scheduling
Selected supported integrations with Calendar, Tasks and notes

3. Calendar for Strategic Scheduling

Creating and managing events
Using multiple calendars
Sharing calendars and setting permissions
Notifications, availability and organisation-managed room/resource booking where available

Drive and Collaboration

Understanding Drive structure (My Drive vs Shared Drives)
Uploading, organizing, and sharing files and folders
Version history and file recovery
File access permissions and security settings

5. Real-time Collaboration with Google Docs, Sheets, and Slides

Document creation and formatting
Sharing and commenting features
Version control and revision history
Real-time collaboration and simultaneous editing
Advanced tools in Sheets (formulas, charts, filters)
Creating professional presentations with Slides

Practise with non-sensitive teaching files and explicit sharing permissions. Shared drives are organisation-owned team storage, not a feature that every personal account can create.

02Day 2 — Meetings, Organisation, Forms and Team Practice1 topics

Meet and Team Communication

Scheduling and launching meetings
Participant controls and breakout rooms where the arranged account supports them
Sharing screens and collaborative tools
Recording and transcripts: permission, edition, consent and storage considerations; demonstration where available

7. Productivity and Organization Tools

Google Tasks: Creating and managing to-dos
Google Keep: Notes and checklists with collaboration
Using Google Chat for team communications
Workspace add-ons: purpose, access permissions and availability

Mobile Use and Forms

Syncing Workspace with mobile devices
Managing files, emails, and meetings on-the-go

9. Google Forms for Surveys and Data Collection

Designing and customizing forms
Sharing and collecting responses
Integrating with Sheets for analysis

Administration Awareness

User and group management
Setting up roles and permissions
Security and compliance features
Monitoring usage and activity logs

Distinguish end-user settings from managed-organisation administration. User provisioning, audit access and compliance controls depend on the edition and assigned role.

Integrated Workflow and Review

Email and calendar hygiene for teams
Creating templates and reusable assets
Illustrative team workflows using non-sensitive teaching data
Security and privacy do’s and don’ts

Complete a small shared-document/calendar/form workflow. Tasks and Keep support organisation; they are not by themselves workflow-automation platforms. Evaluate an add-on's permissions and suitability before use.

A programme built around your team.

Share your training goals and requirements.