FA-0564AI for Leaders & BusinessAgentic & Generative AI

AI for Executive Leadership and Governance

Conceptual literacy, oversight and an initial governance plan

A one-day executive workshop on AI capabilities, business value, risks, accountability, governance tools and an initial oversight charter.

Introduction

Why this course

This one-day programme gives executives and board members conceptual AI literacy and a structured way to ask about value, risk and responsibility. It covers model and agent capabilities, deployment trade-offs and governance without mathematical or programming detail.

Topics are surveyed through illustrative scenarios and a focused governance-review exercise. Participants draft an initial charter or action plan for further organisational review. The workshop does not design a complete assurance programme, prove regulatory compliance or confer legal advice.

Learning outcomes

Learning outcomes

The programme teaches participants to:

  • Explain key AI concepts and the conditions behind successful or unreliable use.
  • Identify variability, drift, bias, hallucination, adversarial and accountability risks.
  • Compare business opportunities, costs, pilot evidence and operational readiness.
  • Explain tool-using and multi-agent systems and their control/oversight needs.
  • Outline governance layers, decision rights and cross-functional responsibilities.
  • Use a sample impact assessment, risk register and review checklist.
  • Ask informed board/executive oversight questions and identify legal or specialist-review needs.
  • Draft initial governance priorities and an executive charter.
Prerequisites

Prerequisites

  • Basic comfort with digital/IT concepts (data, software, systems)
  • No deep technical background in AI or machine learning is required
  • Familiarity with corporate governance, risk, compliance, audit processes
Training outline

7 modules

·
011 — Leadership context and AI concepts1 topics

Business context

  • The macro AI landscape: acceleration, compute, data, talent, scaling
  • Compare automation, augmentation and bounded agentic systems; these are choices, not an inevitable maturity ladder.
  • Strategic questions: evidence of value, disruption assumptions and platform dependencies.
  • Illustrative financial, supply-chain, customer-support and fraud-detection scenarios: benefits, failure modes and evidence requirements.
  • Common misconceptions and hype traps

Definitions and system types

  • Definitions: AI, machine learning, deep learning, symbolic AI, statistical AI
  • Task-specific versus general-intelligence concepts and the uncertainty in capability claims.
  • Generative models, reinforcement learning, agentic systems
  • Hybrid models and neuro-symbolic models
  • Relationship to data, feature engineering, architecture
022 — How AI works and where it can fail1 topics

Conceptual foundations

  • Training vs inference phases
  • Model architectures: neural networks, transformers, LLMs (at a high level)
  • Key enablers: compute, data scale, architectures, embeddings
  • Overfitting, underfitting, regularization, generalization
  • Distribution shift, concept drift, domain shift
  • Adversarial inputs, robustness, sensitivity
  • Interpretability, explainability, and “black box” limits
  • Chain of components: data pipeline, model, inference, feedback loops

Risk and uncertainty overview

  • Output variability and unexpected behaviour; not all systems are non-deterministic.
  • Distribution shift, drift, feedback loops and compounding errors.
  • Adversarial inputs, data poisoning, evasion and robustness.
  • Bias, fairness, safety and objectives that reward the wrong behaviour.
  • Hallucinations, overconfidence, spurious correlations and interpretability limits.
  • Accountability gaps, ethical/legal/reputational risk and out-of-distribution failures.
  • Low-probability/high-impact scenarios: distinguish evidence from speculation and select proportional mitigations.
033 — Business value and agentic systems1 topics

Value, readiness and adoption

  • Use-case identification: process automation, predictive insights, decision augmentation, generative augmentation
  • Value vs cost vs risk tradeoff
  • ROI, metrics, pilots and POCs
  • Readiness criteria and risks when considering pilot-to-production expansion.
  • Data strategy: data governance, quality, features, sources, instrumentation
  • Model release cycles, monitoring, retraining
  • Infrastructure, MLOps, model ops, platform thinking
  • Human-in-the-loop design, guardrails, fallback mechanisms
  • Change management, adoption risks, cultural resistance
  • Illustrative case reviews: what evidence would support a claimed success or failure?

Delegation and control

  • Agentic AI: goal-oriented software using tools and feedback, including multi-agent designs; autonomy is bounded by system configuration.
  • Delegation, trust, control: when do you give autonomy?
  • Hierarchies vs peer agents, coordination, emergent behaviors
  • Safety envelopes, constraint programming, kill-switch / override paths
  • Simulations, sandboxing, red teaming
  • Agentic risk: unintended incentives, goal conflicts
  • Monitoring, oversight, rollback, escalation paths
044 — Governance and organisational design9 topics
  • Governance goals: safety, robustness, transparency, accountability, alignment
  • Layered governance: policy, process, technical guardrails, oversight bodies
  • Compare organisational, process and technical governance layers; use an illustrative model rather than a prescribed universal architecture.
  • Connect applicable obligations, organisational policy, review processes, technical controls and evidence.
  • Adaptive governance for generative AI
  • Organizational roles and structures:
    • AI leadership responsibilities, whether assigned to an existing executive or a dedicated role.
    • AI ethics board, review committee, audit panels
    • AI safety / assurance functions
    • Cross-functional liaison (legal, risk, compliance, data, product)
    • Embedding governance in existing structure (risk, compliance, internal audit)
  • Lifecycle oversight: design review, impact assessment, continuous monitoring, incident response
  • Escalation and decision rights: when human override, when board involvement
  • Auditability, logging, traceability, versioning
055 — Practical review tools and case exercise10 topics
  • AI impact assessment (privacy, fairness, safety, security)
  • Risk register templates specific to AI
  • Governance scorecards, maturity models
  • Monitoring dashboards, anomaly detection, drift alerts
  • Understand selected evaluation approaches such as fairness reviews, robustness tests and backtesting; specialist execution is outside this introductory course.
  • Red-teaming, adversarial testing, scenario stress tests
  • Incident reporting, root cause analysis, post-mortem
  • Version control, rollback, fallback mechanisms
  • Map relevant internal policies, external obligations and voluntary standards; seek appropriate specialist interpretation.
  • Workshop: review a fictitious AI system and complete a short impact/governance assessment.
066 — Board oversight and external requirements1 topics

Oversight questions and reporting

  • The role of boards, risk committees, audit committees in AI oversight
  • Questions executives / board members should ask
  • AI inventory (catalog of AI systems in organization)
  • Request proportionate documentation and visibility from development or procurement teams.
  • Identify liability, fiduciary and director-responsibility questions for jurisdiction-specific legal review.
  • Define escalation, intervention and shutdown/override decision rights where appropriate.
  • Training and literacy programs for non-technical directors
  • Reporting structures, dashboards, incident alerts

Regulation, frameworks and change

  • Compare selected jurisdictional approaches, including the EU AI Act, at an awareness level; verify rules for the relevant context.
  • Distinguish legal conformity/assessment requirements from voluntary assurance and certification schemes.
  • International governance initiatives and proposals: distinguish recommendations from binding obligations.
  • Trustworthy AI principles: transparency, fairness, robustness, privacy, explainability
  • Standards, industry initiatives and assurance schemes: assess relevance rather than assume endorsement.
  • Cross-border data flows, jurisdictional risk
  • Adaptive governance — the need for co-evolving oversight in generative AI
  • Scenarios: what future regulation or standard shifts might require adaptation
077 — Priorities and initial charter8 topics
  • Gap analysis: where does your organization stand?
  • Prioritization: high-impact systems to govern first
  • Pilot governance interventions, feedback loops
  • Building capabilities: hiring, training, alliances
  • Change management: embedding governance culture
  • Monitoring and continuous improvement
  • Scaling governance as AI adoption grows
  • Capstone: draft an initial executive governance charter or action plan for further review.

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